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Regulation

Acceptance of Terms

  1. You acknowledge that you have read this Agreement prior to your use of Indonesian Wide Web Supplemental Services. Each time you use Indonesian Wide Web Supplemental Services you confirm that you agree to be bound by the terms and conditions of this Agreement and any subsequent amendments or modifications as may be made from time to time.
  2. As some or part of the Indonesian Wide Web Supplemental Services may be supported and provided by affiliates of Indonesian Wide Web, Indonesian Wide Web may delegate some of the Indonesian Wide Web Supplemental Services to its affiliates, particularly Indonesian Wide Web (Europe) Limited incorporated in the Netherlands, who you agree may invoice you for their part of the Indonesian Wide Web Supplemental Services.
  3. We may amend this Agreement any time by posting an updated version at iww.co.id (the “Indonesian Wide Web Site”). The updated version of this Agreement shall take effect immediately upon posting. By continuing to use the Indonesian Wide Web Supplemental Services, you agree to that the amended terms will apply to you.

Supplemental Services

  1. The “Indonesian Wide Web Supplemental Services” are services provided by Indonesian Wide Web and our affiliates to facilitate payments in connection with the online transactions concluded on and through the Indonesian Wide Web Sites. These transactions (“Online Transactions”) are subject to the Indonesian Wide Web Transaction Services Agreement. Unless otherwise defined in this Agreement, the capitalized terms shall have the same meanings as used in the Indonesian Wide Web Transaction Services Agreement.
  2. The Indonesian Wide Web Supplemental Services are only available to the registered members of the Indonesian Wide Web Sites (“Users”). A User who purchases or acquires any product or service in an Online Transaction is referred to also as a “Buyer,” and a User who sells or provides any product or service in an Online Transaction is also referred to as a “Seller.” If your subscription to any membership services of the Indonesian Wide Web Sites expires or is terminated for any reason, you are not eligible to use the Indonesian Wide Web Supplemental Services to conclude online transactions on Indonesian Wide Web Sites. In addition, Indonesian Wide Web is not obliged to provide the Indonesian Wide Web Supplemental Services where the bank account designated by a Seller in an Online Transaction to receive the transaction price has not been verified and confirmed by Indonesian Wide Web and our affiliates.
  3. Indonesian Wide Web shall have the right to refuse to provide the Indonesian Wide Web Supplemental Services for any Online Transaction if (a) the Online Transaction does not satisfy the terms and conditions in the Indonesian Wide Web Transaction Services Agreement or the other applicable terms, rules and policies concerning Indonesian Wide Web’s transaction services under the Indonesian Wide Web Transaction Services Agreement in accordance with Indonesian Wide Web’s instructions or (b) if Indonesian Wide Web has reason to believe that the Online Transaction may violate any laws, rules or regulations or may otherwise subject Indonesian Wide Web or any of our affiliates to liability.
  4. You agree that Indonesian Wide Web shall have the sole and absolute discretion to remit funds subject to the terms of this Agreement.

Supplemental Services for Online Transactions

  1. Buyer of an Online Transaction shall pay the full transaction price listed for the Online Transaction to the Seller through the Indonesian Wide Web Website or Alipay website unless another option is made a relieved of any further obligation to pay those unclaimed funds to you.
  2. You acknowledge and agree that Indonesian Wide Web may receive interest for the funds held on behalf of you under Indonesian Wide Web Supplemental Services rendered to you by applicable laws, and you will not receive interest or other profits in relation to the Indonesian Wide Web Supplemental Services.

User's Responsibilities

  1. All Online Transactions are concluded by and between Users only. You shall complete Online Transactions by the Indonesian Wide Web Transaction Services Agreement and Indonesian Wide Web Sites’ terms, rules and policies. You agree that you will not hold Indonesian Wide Web and our affiliates or agents liable for any Online Transaction or any products or services supplied under any Online Transaction.
  2. You agree to give all notices, provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for Indonesian Wide Web’s provision of the Indonesian Wide Web Supplemental Services. If your failure to do so results in any delay in the provision of any Indonesian Wide Web Supplemental Services or cancellation of any Online Transaction, Indonesian Wide Web and our affiliates shall not be liable for any loss or damages arising from such delay.
  3. You represent and warrant that:
  4. you will use the Indonesian Wide Web Supplemental Services in good faith and compliance with all applicable laws and regulations;
  5. the information and material you provide in connection with the use of the Indonesian Wide Web Supplemental Services is true, lawful and accurate, and is not false, misleading or deceptive;
  6. you will not use the Indonesian Wide Web Supplemental Services to defraud Indonesian Wide Web, our affiliates or other members or users or engage in other unlawful activities (including without limitation dealing in products or services prohibited by law);
  7. in case that you are a Seller of products, you have the legitimate right and authorization to sell, distribute or export the products using the Transaction Services and such products do not infringe any third party’s rights;
  8. in case that you are a Seller of products, you have good title to the products ordered under the Online Transaction, and the products meet the agreed descriptions and requirements; and
  9. in case that you are a Seller of services, you will provide the services ordered with reasonable care and skills.
  10. in Indonesian Wide Web’s opinion, any User is not acting in good faith, abusing the Indonesian Wide Web Supplemental Services, or in breach of this Agreement, Indonesian Wide Web shall have the right to cancel the Online Transaction.
  11. You as the User shall be solely responsible for payment of any taxes, duties or other governmental levies or any financial charges that may be imposed on any products or services purchased or supplied through the Indonesian Wide Web Supplemental Services or otherwise arising from the Online Transaction.
  12. You agree to indemnify Indonesian Wide Web and our affiliates and our employees, directors, officers, agents and representatives and to hold them harmless, from any and all losses, damages, actions, claims and liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, from your use of the Indonesian Wide Web Supplemental Services or from User’s breach of this Agreement. Indonesian Wide Web reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by User, in which event User shall cooperate with Indonesian Wide Web in asserting any available defenses.

Personal Data Privacy

You agree that we may collect, hold, use and transfer your personal data in accordance with the Privacy Policy of the Indonesian Wide Web Sites.

  1. Suspension of Systems

    If you are unable to use the Indonesian Wide Web Supplemental Services directly or indirectly due to any of the following reasons, you agree you will not hold Indonesian Wide Web its affiliates or agents liable for any default, delay or failure in performing its obligations under this Agreement:

    1. system suspension which has been announced by Indonesian Wide Web in advance;
    2. any Force Majeure Event (as defined under Clause 8).
  2. Disclaimer and Limitation of Liability
    1. Indonesian Wide Web will only be liable for the obligations expressly outlined in this Agreement.
    2. You agree that all risks arising from the Online Transaction will be borne by you and your counterparty.
    3. Users’ information is provided by Users themselves. Indonesian Wide Web makes no representation or warranty with respect to the accuracy, truthfulness and completeness of the Users’ information. You will be solely responsible for all consequences resulting from your own judgment and decision to use or otherwise rely on such information.
    4. Indonesian Wide Web makes no warranty regarding the Indonesian Wide Web Supplemental Services or any products or services supplied by the sellers under any Online Transaction, including but not limited to:

      (a) the Indonesian Wide Web Supplemental Services will meet your requirements;

      (b) the Indonesian Wide Web Supplemental Services will be uninterrupted, timely or error free; OR

      (c) any products, information or material obtained by you in connection with the Indonesian Wide Web Supplemental Services will meet your requirements.

    5. Any proposal or material that you may obtain from Indonesian Wide Web or our staff or through the use of the Indonesian Wide Web Supplemental Services, whether in writing or oral, shall not constitute Indonesian Wide Web’s warranty regarding the Indonesian Wide Web Supplemental Services.
    6. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT AND TO THE FULL EXTENT PERMITTED BY LAW THE SERVICES ARE PROVIDED ON THE "AS IS", "AS AVAILABLE" AND “WITH ALL FAULTS” BASES. ANY AND ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS AND TERMS, WHETHER EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED AND EXCLUDED.
    7. TO THE FULL EXTENT PERMITTED BY LAW, INDONESIAN WIDE WEB AND OUR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS OR REVENUES, BUSINESS INTERRUPTION, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF DATA OR LOSS OF OTHER ECONOMIC INTERESTS, WHETHER IN CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, ARISING FROM THE USE OF OR INABILITY TO USE THE INDONESIAN WIDE WEB SUPPLEMENTAL SERVICES.
    8. THE AGGREGATE LIABILITY OF INDONESIAN WIDE WEB AND OUR AFFILIATES ARISING FROM THE INDONESIAN WIDE WEB SUPPLEMENTAL SERVICES IN CONNECTION WITH ANY ONLINE TRANSACTION SHALL NOT EXCEED THE TOTAL REMUNERATIONS THAT INDONESIAN WIDE WEB MAY DERIVE FROM SUCH TRANSACTION.
    9. By using the Indonesian Wide Web Supplemental Services, you acknowledge and agree that Indonesian Wide Web is not a bank and the Indonesian Wide Web Supplemental Services should in no way be construed as the provision of banking services. Indonesian Wide Web is not acting as a trustee, fiduciary or escrow concerning User’s funds and it does not have control of, nor liability for, the products or services that are paid for with the Indonesian Wide Web Supplemental Services. Indonesian Wide Web does not guarantee the identity of any User or ensure that a Buyer or a Seller will complete a transaction on Indonesian Wide Web Sites.
    10. Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the preceding exclusions or limitations may not apply to you. You may also have other rights that vary from state to state.
    11. If you have a dispute with other parties, you release us (and our affiliates and officers, directors, agents, and employees thereof) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you agree to waive California Civil Code Section 1542, which states, in part: “A general release does not extend to claims which a creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if not known by him or her must have materially affected his or her settlement with the debtor.”
  3. Force Majeure

    No party, its affiliates or agents shall be held liable for any default, delay or failure in performing its obligations under this Agreement resulting directly or indirectly from acts of nature, forces or causes beyond such party’s, its affiliates or agents’ reasonable control, including without limitation, (i) a fire, flood, elements of nature or other acts of God, (ii) an outbreak or escalation of hostilities, war, riots or civil disorders, or an act of terrorism; (iii) Internet failures, computer, telecommunications, electrical power failures or any other equipment failures; (iv) a labor dispute (whether or not employees’ demands are reasonable or within the party’s power to satisfy), (v) acts or omissions of a government authority prohibiting or impeding the affected party (or its affiliates or agents) from performing its obligations under this Agreement, including orders of domestic or foreign courts or tribunals, governmental restrictions, sanctions, restrictions on foreign exchange controls, etc. or (vi) the nonperformance by a third party for any similar cause beyond the reasonable control of the Party (collectively, a “Force Majeure Event”). If a Force Majeure Event occurs, the non-performing party will be excused from any further performance of the obligations affected by the event only for as long as the Force Majeure Event continues and the party continues to use commercially reasonable efforts to resume performance.

  4. Jurisdiction
    1. This Agreement shall be interpreted, construed and enforced in all respects in accordance with the laws of the Republic of Singapore. You irrevocably consent to the exclusive jurisdiction of the courts of the Republic of Singapore, in connection with any action to enforce the provisions of this Agreement, to recover damages or other relief for breach or default under this Agreement, or otherwise arising under or by reason of this Agreement.
    2. If any dispute or claim arises from or in connection with this Agreement, an Online Transaction or your use of the Indonesian Wide Web Supplemental Services (“Dispute”), the relevant parties shall resolve the Dispute through amicable negotiations. If any Dispute arises between Buyer and Seller in connection with an Online Transaction, you agree that such Dispute shall be resolved in accordance with the procedures outlined in clause 10 of the Indonesian Wide Web Transaction Services Agreement only. If you initiate any legal proceedings against Indonesian Wide Web or our affiliates in breach of clause 10 of the Indonesian Wide Web Transaction Services Agreement, you shall indemnify and hold Indonesian Wide Web and our affiliates, agents, employees, directors, officers and agents harmless and indemnified against any claim, losses, damages that may be suffered by us.
    3. In any event, you may not make any claim against Indonesian Wide Web or our affiliates under this Agreement after one year from the date of occurrence of the matter giving rise to the claim.
    4. Notwithstanding the preceding provisions, either party may seek injunctive or other equitable relief against the other party in any court of competent jurisdiction before or during the arbitration.
  5. General Provisions
    1. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall be enforced.
    2. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
    3. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
    4. Any failure by Indonesian Wide Web to exercise any of our rights under this Agreement shall not constitute a waiver of such right or a waiver concerning subsequent or similar breach. A waiver shall be effective only if made in writing.
    5. Indonesian Wide Web shall have the right to assign this Agreement (including all of our rights, titles, benefits, interests, and obligations and duties in this Agreement) to any of our affiliates and any successor in interest. Indonesian Wide Web may delegate certain of Indonesian Wide Web rights and responsibilities under this Agreement to independent contractors or other third parties. User may not assign, in whole or part, this Agreement to any person or entity.
    6. If there is any conflict between the English version and another language version of this Agreement, the English version shall prevail.